Below are some of our most frequently asked questions we receive regarding functions.We trust this you find this helpful.
Do you have a microphone or lectern available for hire?
Yes, we have microphones and lectern available for use, we require this information when you are booking your function
How many rooms do you have?
We have four rooms , each room has its own entrance and bridal suits
Do you have onsite parking?
We have 190 parking spots of our own and additional 110 (off street)
Do you have disabled access for the rooms?
Yes, we have access to the building via entrance ramps including dedicated disabled parking spots and disabled toilets for both rooms
Do you have cocktail lounge?
Yes, we have two large cocktail rooms.
Does your venue have baby change facilities?
Yes, we have baby change facilities.
Can I bring my own catering / alcohol?
Yes, we allow you to bring your own alcohol for an extra charge.
What is the next step once the deposit is paid?
Deposit of 20% ,30% mid way and final payment 2 weeks prior to event
Can we have a longer duration for our event?
Yes, you can have a longer event duration charges do apply.
Why is the dietary menu the same price as the standard menu choice?
As our dietary menu is based on a 3-course menu it is the standard menu options, the same cost per person is applied for the event.
When do we need to meet with you to organise and plan our function details?
We will meet with you approximately 3 weeks before your to discuss menus, decor, event schedule, etcetera. However, you are more than welcome to contact our team with any queries you may have in the months leading up.
Does your venue have a PA system?
Yes, we have have PA systems
How far are you from Melbourne CBD?
We are approximately 15min
Do you have drink packages?
Yes we offer 2 hours and 4 hour packages
Do you allow external caterers?
Yes we allow external catering.
Do you offer buffet menu’s?
Yes, we do have buffet menu’s.
Am I allowed to bring in my own decorations such as balloons?
Yes, you are allowed to bring your own decorations.
Can we have a date set aside whilst we decide?
We hold your date for 4 days, If you would like to secure a date you are interested in, then we require a deposit to secure that date.
How long does an event go for?
Our events are held for 5 hour sessions.
Do you cater for specific dietary requirements?
Yes, we do. Guests who have allergies or specific dietary requirements will be catered for. We require all the information 2 weeks prior to your event date and an alternative meal will be provided (chefs choice).
What if we need to cancel or postpone our event date?
If you need to cancel the function date, the deposits are non-refundable.
When can we deliver items for our event?
Delivery of any items such as decorations, place cards, equipment and cake are accepted on the day only. All items must be collected and taken off site by the end of each event.
